Service careers

Automotive Service Advisor Job Duties

The job duties of a Highland Ford Service Centre Auto Service Advisor may include:
• Greeting customers and scheduling service appointments
• Cataloging customers concerns and comments by listening attentively
• Writing service orders by describing symptoms, problems and causes discovered, as well as
repairs and services required; obtaining approval signatures & entering service orders into database
system.
• Explaining repairs & recall notices to customers
• Estimating the cost and time needed for repairs

What We Are Looking For:
• EXCELLENT CUSTOMER SERVICE SKILLS which includes actively listening and communicating in
person, written and over the phone.
• Ability to multi-task in a fast-paced environment without getting flustered.
• Team player with a professional, sales-oriented attitude!
• Strong computer proficiency skills a bonus!
• Punctual & ready to work!
• Positive Energy! No pessimists – We Are the GOOD MOOD Dealer for a reason!

Benefits:
• Competitive Salary + Bonuses
• Full Time Hours
• Benefits (after 3 months)
• Professional & FUN environment
• Continuous Training

• Advancement Opportunities!

No experience? Not a problem we will teach you what it needs to be successful as a Highland Ford
Service Advisor, but we cannot teach you passion!
Job Type: Full-time, Permanent, Start Date ASAP

Licenses:
• G Class License (Clear Drivers Abstract)
How to Apply:
Please submit Cover Letter, Resume & References IN-PERSON to Jamie Gioia, Highland Ford General
Manager at 68 Great Northern Road! Monday to Friday 9am – 5pm.